Frequently Asked Questions

Everything you need to know about your JJ Malibu favorites

How long will it take for my order to arrive?

Domestic orders typically ship within 1-2 business days and arrive within 3-7 business days. International shipping times vary by location, usually ranging from 10 to 21 business days.

What is your return and exchange policy?

We offer a 30-day return policy for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like underwear and swimwear are final sale unless there is a manufacturing defect.

How do I know which size to choose?

JJ Malibu gear is designed for a bold, athletic fit. We recommend checking our detailed Size Guide located on each product page to find your perfect match based on your measurements.

Do you ship worldwide?

Yes, we ship to most countries across the globe! Shipping rates and duties are calculated at checkout based on your specific destination.

How should I care for my JJ Malibu apparel?

To keep your prints vibrant and fabrics soft, we recommend machine washing in cold water with like colors and hanging to dry. Avoid using bleach or ironing directly on graphic prints.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.